Legal Information

These Terms of Use ("Terms") govern access to and use of the AxBar Manager platform, websites, applications, widgets, software, tools, APIs, and related services (collectively, the "Services") provided by SARL Cabane du lanceur, a company organized under the laws of France ("AxBar Manager," "we," "us," or "our").

By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you access or use the Services on behalf of a company, venue, franchise, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and "you" means that entity and its authorized users.

If you do not agree to these Terms, you must not access or use the Services.

1. Purpose of the Services

AxBar Manager is a software-as-a-service platform designed to support the management and operation of activity venues, including but not limited to axe throwing, knife throwing, bar entertainment, and similar leisure experiences. Depending on the subscription plan and selected configuration, the Services may include, without limitation:

• online booking and reservation management;
• embedded booking widgets for customer websites;
• participant pre-registration;
• payment collection integrations, including Stripe;
• automated confirmations, reminders, and operational notifications;
• live session, lane, and timer management;
• interactive scoring and game interfaces, including AxPlay and AxPlay Mobile;
• guest smartphone access;
• in-session upselling and order workflows;
• dashboards, analytics, reporting, and exports;
• multi-venue, franchise, and role-based administration.

The Services are business tools only. AxBar Manager does not own, operate, manage, supervise, or control your venue, staff, franchisees, customers, or participants, and does not provide venue management, safety supervision, legal advice, tax advice, or regulatory compliance services.

2. Eligibility and Business Use

You may use the Services only if you are legally capable of entering into a binding contract and, where applicable, are authorized to do so on behalf of your business or organization.

The Services are intended primarily for commercial and operational use by venue operators and their authorized personnel. You are responsible for ensuring that all persons who access the Services under your account are properly authorized and trained.

You may not use the Services in any manner that violates applicable law, regulation, court order, or third-party rights.

3. Account Registration and Security

To use certain features, you must create an account and provide accurate, complete, and current information. You agree to keep your information updated.

You are responsible for:

• maintaining the confidentiality of login credentials;
• controlling access to your account and workspaces;
• assigning and managing user roles and permissions appropriately;
• all activities occurring under your account, whether authorized by you or not.

You must promptly notify us at contact@cabanedulanceur.fr if you become aware of any unauthorized use of your account, security breach, credential compromise, or suspected misuse.

We may suspend or restrict access where we reasonably believe your account has been compromised or is being used in violation of these Terms.

4. Customer Organization and Authorized Users

If the Services are subscribed to by a company, venue, group, or franchise network, that subscribing entity is the customer of record and remains fully responsible for all use of the Services by its employees, managers, contractors, franchisees, affiliated venues, and other authorized users.

Administrative users may be able to create, remove, or manage sub-accounts, venues, permissions, dashboards, communications, booking settings, and operational data. You acknowledge that your organization is solely responsible for how these permissions are assigned and exercised.

Where the Services are used across multiple venues, subsidiaries, franchisees, or affiliated operators, the subscribing entity remains fully responsible for ensuring that each venue and user complies with these Terms and all applicable laws.

5. Subscription, Billing, Renewal, and Cancellation

Access to the Services may require a paid subscription. Pricing, plan limits, included features, billing frequency, optional add-ons, and usage allowances are described on our website, in checkout flows, on order forms, or in separate commercial agreements.

Unless otherwise agreed in writing:

• subscriptions are billed in advance on a recurring basis;
• monthly subscriptions automatically renew and may be canceled at any time, with cancellation taking effect at the end of the then-current billing period;
• annual subscriptions automatically renew unless canceled before renewal, and fees paid for annual subscriptions are non-refundable;
• all fees are exclusive of taxes unless expressly stated otherwise;
• you authorize us and our payment processor to charge all applicable fees, taxes, renewals, and add-ons using your designated payment method.

Except where required by law, fees already paid are non-refundable. This includes, without limitation, partial billing periods, unused subscriptions, unused features, and annual plan fees.

If payment cannot be processed or remains overdue, we may suspend, restrict, or downgrade access to the Services until payment is successfully completed.

We reserve the right to modify pricing, features, plan structures, or packaging at any time. Any pricing changes affecting an existing subscription will apply no earlier than the next renewal term unless otherwise permitted by law or agreed in writing.

6. Third-Party Payment Services

Certain payment-related features of the Services may rely on third-party payment providers, including Stripe. AxBar Manager does not itself provide payment processing services unless expressly stated otherwise.

By using payment features, you agree that:

• your use of payment processing services is subject to the separate terms and policies of the relevant provider;
• you are solely responsible for the legality, pricing, taxation, delivery, refund handling, chargeback management, and fulfillment of any transactions conducted through your venue or business;
• we are not liable for payment processor downtime, fraud screening decisions, account holds, fund delays, chargebacks, payment disputes, or termination of merchant accounts by third parties.

You are responsible for maintaining any merchant account and complying with all applicable payment network rules, financial regulations, and tax obligations.

7. Venue Operations and Merchant Responsibility

AxBar Manager provides software tools to facilitate reservations, participant management, live operations, guest experiences, and reporting. You acknowledge and agree that you, and not AxBar Manager, are solely responsible for:

• all venue operations and on-site decisions;
• staffing, training, supervision, and scheduling;
• customer service and dispute management;
• age verification and identity checks where required;
• alcohol sales and service, food service, and related licensing obligations;
• pricing, discounts, promotions, refunds, and taxes;
• collection, validity, and enforcement of waivers and liability releases;
• safety rules, participant conduct, equipment use, venue layout, and emergency procedures;
• compliance with all consumer, privacy, licensing, health, labor, accessibility, safety, and local business laws.

AxBar Manager is a software provider only and does not supervise, control, or assume responsibility for any physical activity, participant conduct, coach or staff conduct, equipment use, lane safety, venue layout, waiver enforcement, intoxication management, or emergency response. All such matters remain solely the responsibility of the venue operator.

AxBar Manager is not a party to any booking, transaction, reservation, sale, upsell purchase, or customer relationship between you and your customers.

8. Guest-Facing Features and Communications

The Services may enable guest-facing functionality, including booking widgets, mobile scoring access, session summaries, reminder emails, confirmation emails, notifications, and other communications.

You are solely responsible for:

• the content, legality, accuracy, and timing of communications sent through your account;
• obtaining any consent required from your customers or participants;
• providing legally required notices, disclosures, and opt-out mechanisms;
• ensuring that all communications comply with applicable laws relating to privacy, electronic communications, direct marketing, and consumer protection.

We may apply technical, operational, or deliverability-related limits to communications sent through the Services.

9. Customer Data

As between the parties, you retain ownership of the data, content, and materials that you or your authorized users upload, submit, import, configure, or generate through the Services, including booking records, participant information, venue settings, communications, product listings, analytics inputs, and other operational data ("Customer Data").

You grant AxBar Manager a worldwide, non-exclusive, limited license to host, copy, process, transmit, display, and otherwise use Customer Data only as necessary to:

• provide, maintain, secure, and improve the Services;
• perform technical support, troubleshooting, and maintenance;
• enforce these Terms;
• comply with legal obligations;
• generate aggregated and de-identified statistics, analytics, and service insights that do not identify you or any individual.

You represent and warrant that you have all rights, permissions, and lawful bases necessary to collect, use, process, and disclose Customer Data in connection with the Services.

10. Privacy, GDPR, and Data Processing

Your use of the Services is also subject to our Privacy Policy and, where applicable, our Data Processing Agreement. We may also provide a Cookie Policy for website and tracking technologies.

Where personal data is processed through the Services, you acknowledge that:

• you are generally the data controller for personal data collected from your customers, participants, staff, and users;
• AxBar Manager acts as a data processor only to the extent set out in applicable law and any executed Data Processing Agreement.

You are solely responsible for:

• providing legally compliant privacy notices to your customers, staff, and users;
• obtaining valid consent where required;
• ensuring you have an appropriate lawful basis for processing personal data;
• responding to data subject rights requests where required by law;
• ensuring that personal data submitted to the Services is collected and processed lawfully.

If required by applicable law, the parties may enter into a separate Data Processing Agreement governing the processing of personal data.

11. Data Exports and Marketing Compliance

The Services may include export functionality, including CSV exports of customer, booking, or marketing-related data. You are solely responsible for any use of exported data, including for marketing, remarketing, email campaigns, audience building, or customer outreach.

You must not use customer data exported from the Services to send unlawful direct marketing, unsolicited communications, or campaigns lacking required consent, lawful basis, notice, or unsubscribe mechanisms.

AxBar Manager is not responsible for any campaign, solicitation, communication strategy, or legal compliance failure arising from your use of exported data.

12. Acceptable Use Restrictions

You may not, and may not permit any third party to:

• use the Services for unlawful, fraudulent, deceptive, or abusive purposes;
• interfere with, disrupt, or compromise the integrity, security, or performance of the Services;
• access or use the Services to develop, benchmark, copy, or build a competing product or service;
• reverse engineer, decompile, disassemble, scrape, mirror, frame, or otherwise attempt to derive the source code, architecture, or underlying ideas of the Services, except where such restriction is prohibited by law;
• upload or transmit malicious code, viruses, ransomware, spyware, or harmful scripts;
• conduct unauthorized penetration testing, scanning, or vulnerability analysis;
• bypass usage limits, access controls, or technical restrictions;
• infringe any intellectual property, privacy, publicity, or other rights;
• use the Services to store or transmit unlawful, defamatory, obscene, discriminatory, harassing, or otherwise prohibited content;
• misuse guest-facing features in ways that are misleading or deceptive.

We reserve the right to investigate suspected misuse and to suspend or terminate access where necessary to protect the Services, our business, other customers, or third parties.

13. Intellectual Property

The Services, including all software, interfaces, technology, workflows, designs, graphics, text, content, databases, trademarks, logos, and documentation made available by AxBar Manager, are and remain the exclusive property of AxBar Manager and its licensors.

Except for the limited rights expressly granted in these Terms, no rights, title, or interest are transferred to you. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Services solely for your internal business operations.

"AxBar Manager," "AxPlay," and any associated names, logos, and branding are protected by applicable intellectual property laws and may not be used without prior written consent.

14. Feedback

If you provide us with suggestions, ideas, comments, enhancement requests, or other feedback relating to the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, adapt, disclose, publish, modify, and otherwise exploit such feedback without restriction or compensation.

15. Availability and Service Changes

We aim to keep the Services available and functioning properly, but we do not guarantee uninterrupted or error-free operation. The Services may be unavailable from time to time due to maintenance, updates, outages, internet failures, third-party service interruptions, or events beyond our reasonable control.

We may modify, update, replace, suspend, or discontinue any part of the Services at any time, including features, interfaces, workflows, integrations, limits, or technical requirements. We will use reasonable efforts not to materially reduce the core subscribed functionality without notice, except where immediate action is required for legal, security, or technical reasons.

16. Beta Features

We may make certain features, modules, or integrations available as beta, preview, pilot, or early-access features. These features are provided "as is" and may be modified, suspended, or withdrawn at any time without liability. We make no guarantees regarding uptime, support, performance, or future availability of beta features.

17. Third-Party Services and Integrations

The Services may integrate with or rely upon third-party services, including payment processors, hosting providers, email delivery services, analytics services, embedded site environments, communication tools, and device/browser ecosystems.

We do not control and are not responsible for any third-party service, content, availability, security, or performance. Your use of third-party services may be subject to separate terms and conditions between you and the relevant provider.

AxBar Manager shall not be liable for failures, losses, delays, or inaccuracies caused by third-party platforms, APIs, internet infrastructure, device limitations, browser incompatibilities, or app distribution systems.

18. Suspension

We may suspend or limit access to some or all of the Services immediately, with or without prior notice, if:

• you breach these Terms;
• payment is overdue;
• your use creates a legal risk, security risk, or operational burden;
• your use threatens the stability, integrity, or security of the Services;
• we are required to do so by law or by a third-party provider;
• we reasonably suspect fraud, abuse, or unauthorized access.

Where reasonably practicable, we will provide notice and an opportunity to cure, but we are not obligated to do so where immediate suspension is necessary.

19. Term, Termination, and Data Retention

These Terms begin when you first access or use the Services and continue until terminated.

You may terminate by canceling your subscription and discontinuing use of the Services, subject to any minimum commitment and the billing rules described in these Terms.

We may terminate or refuse access immediately if:

• you materially breach these Terms and fail to cure the breach within a reasonable period where cure is possible;
• you repeatedly violate these Terms;
• you become insolvent, cease operations, or are subject to insolvency proceedings;
• continued provision of the Services becomes unlawful, commercially impracticable, or technically unfeasible.

Upon termination or expiration:

• your right to access and use the Services ends immediately;
• we may disable your account and hosted environments;
• you remain liable for all fees, charges, and obligations accrued before termination.

Unless otherwise required by law or agreed in writing, we may retain Customer Data for up to sixty (60) days following termination or account closure to allow limited recovery or export, after which we may permanently delete or anonymize such data in accordance with our retention policies and legal obligations.

You are solely responsible for exporting any data you wish to retain before the end of the retention period.

20. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. AxBar Manager disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that:

• the Services will be uninterrupted, secure, timely, or error-free;
• the Services will meet your specific business, revenue, operational, or regulatory needs;
• any booking, payment, session update, analytic result, email, notification, or reminder will always be delivered, recorded, or displayed accurately or in real time;
• the Services will prevent customer disputes, operational errors, venue incidents, or safety failures;
• any report, dashboard, export, or analytic result will be complete, error-free, or sufficient for legal, tax, financial, or business decisions.

You acknowledge that software may contain bugs, synchronization delays, integration failures, communication interruptions, or configuration errors, and you agree to maintain appropriate human oversight of your venue and operations at all times.

21. Limitation of Liability

To the maximum extent permitted by applicable law, AxBar Manager, its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of revenue, loss of goodwill, loss of data, business interruption, cost of substitute services, or losses arising from customer claims, even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the total aggregate liability of AxBar Manager for all claims arising out of or relating to the Services or these Terms shall not exceed the total amounts paid or payable by you to AxBar Manager for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

These limitations apply regardless of the form of action and regardless of whether a remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

22. Indemnification

You agree to defend, indemnify, and hold harmless AxBar Manager and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, demands, actions, proceedings, liabilities, damages, judgments, losses, fines, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use of the Services;
• your venues, events, franchisees, staff, or business operations;
• your bookings, transactions, products, alcohol service, promotions, refunds, or customer disputes;
• your Customer Data or communications;
• your violation of these Terms;
• your violation of applicable law or third-party rights;
• any injury, death, property damage, or other incident occurring at your venue or in connection with your activities, except to the extent directly caused by our gross negligence or willful misconduct where such limitation is not permitted by law.

23. Compliance With Laws

You are solely responsible for complying with all laws and regulations applicable to your business and use of the Services, including those relating to:

• consumer protection;
• advertising and pricing;
• privacy and personal data protection;
• direct marketing and electronic communications;
• tax collection, reporting, and remittance;
• alcohol sales and service;
• employment and labor;
• health and safety;
• waivers and liability releases;
• accessibility;
• local licensing and venue operation requirements.

AxBar Manager does not provide legal, tax, accounting, employment, health and safety, or regulatory advice.

24. Confidentiality

Each party may receive non-public information relating to the other party's business, technology, pricing, operations, product plans, or customers ("Confidential Information"). The receiving party shall use the disclosing party's Confidential Information only as necessary to perform under these Terms and shall protect it using reasonable safeguards.

Confidential Information does not include information that:

• becomes public without breach of these Terms;
• was lawfully known before disclosure;
• is lawfully received from a third party without confidentiality restriction;
• is independently developed without use of the disclosing party's Confidential Information.

A party may disclose Confidential Information where required by law, regulation, subpoena, or court order, provided that, where legally permitted, it gives prior notice to the other party.

25. Force Majeure

We shall not be liable for any delay, interruption, or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, fire, war, terrorism, civil unrest, labor disputes, internet failures, hosting outages, telecommunications failures, cyberattacks, epidemics, governmental actions, or third-party platform disruptions.

26. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of France, without regard to conflict of law principles.

Any dispute relating to these Terms or the Services shall fall within the exclusive jurisdiction of the competent courts of France, unless mandatory law provides otherwise.

27. Assignment

You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations under them without our prior written consent.

We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.

28. Entire Agreement

These Terms, together with any applicable order form, subscription page, Privacy Policy, Data Processing Agreement, Cookie Policy, and any other documents expressly incorporated by reference, constitute the entire agreement between you and AxBar Manager regarding the Services and supersede all prior or contemporaneous understandings relating to the same subject matter.

29. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

30. No Waiver

No failure or delay by AxBar Manager in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.

31. Changes to These Terms

We may revise these Terms from time to time. If we make material changes, we may notify you by posting the updated Terms on our website, through the Services, or by other reasonable means.

Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.

32. Contact

For any questions regarding these Terms, please contact: